The NYS 1115 Waiver Amendment was approved and the RFAs are live! Questions? Email [email protected]!

COME WORK WITH US

Join an Award-Winning Workplace

OUR VALUES

IMPROVE HEALTH

We support a culture that improves the health of our employees, the community, and the environment.

Don’t be afraid to try

Take smart risks to support sustainable work. We own mistakes and learn from them.

Everyone is important

Every person should be treated with benevolence, dignity, empathy, and respect.

Aim to get the right things done

Solve problems, don’t push solutions.

Strive to do our best

A high performing team challenges itself from within. We push each other.

WE’RE MORE THAN JUST A JOB.

REMOTE EMPLOYER

We’re a pre-pandemic remote employer; we provide our employees with the technology and resources needed to work from the comfort of their homes.

FUN INSIDE THE WORKPLACE

Team building activities, celebrations for things happening in our personal lives, group lunches, quarterly employee recognition awards with props, and dressing up for holidays are just a few of the ways we like to spend our time together.

Flexible Work Schedules

We offer flexible work schedules and unlimited paid time off because we trust our employees and understand that life happens during the “normal” work week.

PROFESSIONAL DEVELOPMENT

We’re a learning organization that prioritizes professional development opportunities and career growth, regularly promoting from within.

SAFE SPACE

We foster a safe space for our employees to talk about their individual differences, life experiences, and unique capabilities through voluntary employee resource groups focused on diversity, equity, and inclusion (DEI) practices.

HEALTH CARE

Reap the benefits of our affordable health care plans for employees and their families, a retirement plan, tuition reimbursement, and more.

READY TO JOIN US?

We’re Hiring!

PERFORMANCE CONSULTANT — CAPITAL REGION
LIFE AT HEALTHY ALLIANCE

At Healthy Alliance, our purpose is to improve health and empower the underserved. Every community has its own needs, affecting the health of those who live, learn, work, and play within them. Our network brings together organizations, big and small, to coordinate and collaborate so that all communities have reliable access to the resources they need. Why? Because every New Yorker deserves the same opportunity to be healthy.

As a 2019-23 Albany Business Review’s Best Places to Work and a 2021-2023 Modern Healthcare’s Best Places to Work in Health Care award recipient, we strive to maintain a culture wherein high-performing, mission-driven team members collectively work toward better health for all. Dedicated to promoting a culture built upon autonomy, mastery, and purpose, we believe our differences in strengths and perspectives play an integral role in propelling us forward, while our core values ground us, serving as the common thread that unites our team.

 

WHY YOU SHOULD JOIN HEALTHY ALLIANCE

We offer amenities, professional development opportunities, events, and programming that supports the interests of our teams, while expanding and enriching our culture. Some of the benefits you can expect when you join Healthy Alliance include:

  • Competitive compensation package
  • Comprehensive insurance benefits available the 1st of the month after hire, including but not limited to medical, dental and vision, group short-term disability and life insurance with buy-up options, flexible spending and HSA company contributed accounts and more.
  • 401K with a company match
  • Unlimited paid time off after 90 days of employment
  • Company-sponsored training and certification opportunities
  • Remote employer with flexible work schedules
  • A workplace that values safety, respect, employee engagement, recognition, and diversity
  • Salary range: $65,000 – $75,000/year commensurate with experience

WHO YOU ARE

The Performance Consultant (PC) role works directly with network partners to ensure successful implementation and execution of Healthy Alliance contracts. PCs are responsible for managing partners’ participation and performance, assessing needs, and providing strategic development of plans to align partner performance with successful implementation of contract deliverables.

WHAT YOU’LL DO

  • Oversee partner contract and performance management.
  • Conduct partner risk assessments and identify any barriers that impact meeting contract deliverables and resolve issues, when appropriate. 
  • Identify partner needs and connect to appropriate Healthy Alliance stakeholders. 
  • Track and communicate monthly partner performance to internal and external stakeholders.
  • Maintain current knowledge and understanding of Medicaid and local transformation, including Waiver programs, Triple Aim, and value-based purchasing.

WHAT YOU’LL NEED

Education 

  • Bachelor’s degree required. Significant and relevant work experience may be accepted in lieu of educational experience. Degree in health, social services, or a related field preferred.

Professional Work Experience

  • Consulting, account management, health or business administration, social work, human service, or nursing experience preferred.
  • Experience with clinical process improvement and performance improvement.
  • Advanced knowledge and understanding of social drivers of health, community-based organizations (CBOs), clinical care settings, Delivery System Reform Incentive Payment (DSRIP) program, and value-based purchasing (VBP).
  • Experience with health systems and MCO organizations. 

Skills, Knowledge, and Abilities 

  • Ability to lead others in a team-based environment with dedication to support co-workers.
  • Comfortable working in a fast-paced, dynamic environment while maintaining focus on key goals.
  • Excellent organizational skills.
  • Excellent oral and written communication skills. 
  • Ability to work independently to manage multiple projects and activities with little to no supervision.
  • Familiarity with process mapping and workflow analysis tools.
  • Proficiency in Microsoft Office applications including Excel, Access, and PowerPoint. 
  • LEAN experience/certification preferred.

This position involves sedentary work that primarily involves sitting/standing, use of typical office equipment such as a computer, laptop, and cell phone. May include light work that includes moving objects up to twenty (20) pounds independently or with assistance. 

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]

    YOUR NEXT CAREER OPPORTUNITY IS AT HEALTHY ALLIANCE!

    APPLY NOW!

    EQUAL OPPORTUNITY EMPLOYER

    Healthy Alliance is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.

    If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected] 

    PRIVACY REQUIREMENT

    This job function involves potential access/interaction with protected health information. Position will be required to abide by company policies and procedures that support federal, state, and local HIPAA regulations. Any violations will be subject to company policy which includes disciplinary actions up to and including separation of employment. Healthy Alliance is an At-Will Employer.

    Salary Description
    $65,000 – $75,000/year
    REFERRAL NAVIGATOR — CENTRAL NY
    LIFE AT HEALTHY ALLIANCE

    At Healthy Alliance, our purpose is to improve health and empower the underserved. Every community has its own needs, affecting the health of those who live, learn, work, and play within them. Our network brings together organizations, big and small, to coordinate and collaborate so that all communities have reliable access to the resources they need. Why? Because every New Yorker deserves the same opportunity to be healthy.

    As a 2019-23 Albany Business Review’s Best Places to Work and a 2021-2023 Modern Healthcare’s Best Places to Work in Health Care award recipient, we strive to maintain a culture wherein high-performing, mission-driven team members collectively work toward better health for all. Dedicated to promoting a culture built upon autonomy, mastery, and purpose, we believe our differences in strengths and perspectives play an integral role in propelling us forward, while our core values ground us, serving as the common thread that unites our team.

     

    WHY YOU SHOULD JOIN HEALTHY ALLIANCE

    We offer amenities, professional development opportunities, events, and programming that supports the interests of our teams, while expanding and enriching our culture. Some of the benefits you can expect when you join Healthy Alliance include:

    • Competitive compensation package
    • Comprehensive insurance benefits available the 1st of the month after hire, including but not limited to medical, dental and vision, group short-term disability and life insurance with buy-up options, flexible spending and HSA company contributed accounts and more.
    • 401K with a company match
    • Unlimited paid time off after 90 days of employment
    • Company-sponsored training and certification opportunities
    • Remote employer with flexible work schedules
    • A workplace that values safety, respect, employee engagement, recognition, and diversity
    • Salary range: $45,000 – $55,000/year commensurate with experience

    WHO YOU ARE

    As a Referral Navigator, you’ll be responsible for receiving, prioritizing, monitoring, and triaging referrals that require service connections across community-based and clinical organizations. This position is also responsible for working within the Healthy Alliance Solution Suite, including Unite Us and the Ride Health transportation platforms. This position is directed by the Referral Coordination Manager.

    WHAT YOU’LL DO

    • Manage incoming referrals received by the Referral Coordination Center, using various technology platforms to ensure successful and timely connections are made between clients (community members) and the appropriate community partner that best meets community members’ needs. 
    • Maintain effective communication with community members and/or referring organizations to ensure acceptance and resolution of referrals by the receiving organization or to redirect the referral to another provider, if necessary. 
    • Document progress and action taken with each referral, as detailed in the Network Standards. 
    • Report-out on partner effectiveness and efficiencies to the Referral Coordination Manager or the appropriate contact and escalate unresolved community member/service issues timely. 
    • Share concise feedback on the Solution Suite’s successes and challenges and continue to look for opportunities to enhance and simplify the user experience. 
    • Manage content and maintain processes to support effective partner communication with updated marketing materials/collateral. 
    • Actively engage in learning and sharing knowledge to support new products that will be rolled out as part of the Healthy Alliance Solution Suite. 
    • Some local travel (20%) to local assigned partner sites and/or community events.

    WHAT YOU’LL NEED

    Education 

    • Associate degree in health, social services, or related field preferred. Equivalent work experience in a related field may be considered in lieu of degree requirements.   

    Professional Work Experience

    • Minimum of 5+ years related experience in a clinical, non-profit, or managed-care organization environment preferred. 
    • Extensive knowledge and understanding of health equity, social drivers of health, and social care data.

    Skills, Knowledge, and Abilities 

    • Excellent communication and presentation skills. 
    • Ability to build collaborative working relationships with others inside and outside the organization through cooperation and mutual respect. Capacity to inspire and motivate others.
    • Thrive working with multiple systems and processes.
    • Extremely detailed-oriented and capable of multitasking. 
    • Proven track record of hitting key metrics, defining effective data-driven network development strategies, and problem-solving. 
    • Proficient computer skills and willingness to learn additional software applications.
    • Demonstrated ability to thrive in a challenging environment. 
    • Perform all work in accordance with Healthy Alliance core competencies and values. 

    This position involves sedentary work that primarily involves sitting/standing, use of typical office equipment such as a computer, laptop, and cell phone. May include light work that includes moving objects up to twenty (20) pounds independently or with assistance. 

    Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]

      YOUR NEXT CAREER OPPORTUNITY IS AT HEALTHY ALLIANCE!

      APPLY NOW!

      EQUAL OPPORTUNITY EMPLOYER

      Healthy Alliance is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.

      If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected] 

      PRIVACY REQUIREMENT

      This job function involves potential access/interaction with protected health information. Position will be required to abide by company policies and procedures that support federal, state, and local HIPAA regulations. Any violations will be subject to company policy which includes disciplinary actions up to and including separation of employment. Healthy Alliance is an At-Will Employer.

      Salary Description
      $45,000 – $55,000/year
      HUMAN RESOURCES COORDINATOR
      LIFE AT HEALTHY ALLIANCE

      At Healthy Alliance, our purpose is to improve health and empower the underserved. Every community has its own needs, affecting the health of those who live, learn, work, and play within them. Our network brings together organizations, big and small, to coordinate and collaborate so that all communities have reliable access to the resources they need. Why? Because every New Yorker deserves the same opportunity to be healthy.

      As a 2019-23 Albany Business Review’s Best Places to Work and a 2021-2023 Modern Healthcare’s Best Places to Work in Health Care award recipient, we strive to maintain a culture wherein high-performing, mission-driven team members collectively work toward better health for all. Dedicated to promoting a culture built upon autonomy, mastery, and purpose, we believe our differences in strengths and perspectives play an integral role in propelling us forward, while our core values ground us, serving as the common thread that unites our team.

       

      WHY YOU SHOULD JOIN HEALTHY ALLIANCE

      We offer amenities, professional development opportunities, events, and programming that supports the interests of our teams, while expanding and enriching our culture. Some of the benefits you can expect when you join Healthy Alliance include:

      • Competitive compensation package
      • Comprehensive insurance benefits available the 1st of the month after hire, including but not limited to medical, dental and vision, group short-term disability and life insurance with buy-up options, flexible spending and HSA company contributed accounts and more.
      • 401K with a company match
      • Unlimited paid time off after 90 days of employment
      • Company-sponsored training and certification opportunities
      • Remote employer with flexible work schedules
      • A workplace that values safety, respect, employee engagement, recognition, and diversity
      • Salary range: $48,000 – $55,000/year commensurate with experience

      WHO YOU ARE

      The HR Coordinator assists with general HR operational procedures in support of departmental goals and objectives, maintains accurate HR data to support talent acquisition and retention metrics, provides regular reporting updates to HR Leadership, and serves as the primary point of contact for candidates throughout the talent acquisition process and the employee lifecycle process. 

      WHAT YOU’LL DO

      • Support in maintaining HRIS updates and other employee-centric systems, records, and employee files (i.e., HRIS interface, benefits portals, shared drives, employee directory, etc.) for HR documentation of policies and procedures, organizational chart, events, notices, calendar, forms, etc. 
      • Assist in ensuring successful transition of new employees through pre-employment to onboarding, including liaising with IT and hiring managers to ensure all equipment is provided promptly, all new-hire paperwork is complete and added to employee files, and employment requirements are met on the first day of employment. 
      • Ensure the confidentiality of all employee information and HR systems. 
      • Maintain accurate employee records (paper and/or electronic), including benefit enrollment, job descriptions, required trainings, disciplinary actions, etc. 
      • Serve as backup to administer and perform time and attendance for each pay cycle as needed by the Finance team. 
      • Assist in sourcing talented and diverse candidates using various methods, such as social media platforms, online job boards, networking events, job fairs, and other creative methods that leverage internet resources and technology.  
      • Ensure job postings are uploaded on Healthy Alliance’s website as well as online job boards and niche sites. 
      • Screen applicants and coordinate the talent acquisition process in Paylocity. 
      • Attend career fairs and networking events. 
      • Collaborate with the internal Marketing team to expand company awareness. 
      • Contribute to an environment of positive employee relations by respecting confidentiality, establishing trust and credibility, being seen by employees as approachable and fair, and balancing business needs with employee needs.

      WHAT YOU’LL NEED

      Education 

      • Bachelor’s degree or an equivalent combination of relevant education and experience preferred. 

      Professional Work Experience

      • 1-2 years of experience with knowledge of HR policies and best practices. 
      • Experience coordinating multiple areas of the talent acquisition process, including scheduling phone, remote, and on-site interviews, preparing offer letters, and processing background checks. Interacting with candidates via phone, video, email, and in-person required.
      • Understanding of sourcing and talent acquisition tools and methods, including LinkedIn, X (formerly Twitter), Facebook, networking events, referrals, etc.
      • Experience maintaining accurate data and reporting through HR databases and applicant tracking systems.

      Skills, Knowledge, and Abilities 

      • Excellent organization and time management skills required.  
      • Ability to work in a team environment and possess excellent customer service skills with the ability to establish strong working relationships with all stakeholders.  
      • Ability to execute successfully in a fast-paced, high-volume work environment and easily adapt to change.   
      • Flexible and adaptable to varying situations and scenarios with a solution mindset and ability to think “outside the box.”  

      This position involves sedentary work that primarily involves sitting/standing, use of typical office equipment such as a computer, laptop, and cell phone. May include light work that includes moving objects up to twenty (20) pounds independently or with assistance. 

      Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]

        YOUR NEXT CAREER OPPORTUNITY IS AT HEALTHY ALLIANCE!

        APPLY NOW!

        EQUAL OPPORTUNITY EMPLOYER

        Healthy Alliance is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.

        If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected] 

        PRIVACY REQUIREMENT

        This job function involves potential access/interaction with protected health information. Position will be required to abide by company policies and procedures that support federal, state, and local HIPAA regulations. Any violations will be subject to company policy which includes disciplinary actions up to and including separation of employment. Healthy Alliance is an At-Will Employer.

        Salary Description
        $48,000 – $55,000/year
        SENIOR BUSINESS PROCESS ANALYST
        LIFE AT HEALTHY ALLIANCE

        At Healthy Alliance, our purpose is to improve health and empower the underserved. Every community has its own needs, affecting the health of those who live, learn, work, and play within them. Our network brings together organizations, big and small, to coordinate and collaborate so that all communities have reliable access to the resources they need. Why? Because every New Yorker deserves the same opportunity to be healthy.

        As a 2019-22 Albany Business Review’s Best Places to Work and a 2021-2023 Modern Healthcare’s Best Places to Work in Health Care award recipient, we strive to maintain a culture wherein high-performing, mission-driven team members collectively work toward better health for all. Dedicated to promoting a culture built upon autonomy, mastery, and purpose, we believe our differences in strengths and perspectives play an integral role in propelling us forward, while our core values ground us, serving as the common thread that unites our team.

        WHY YOU SHOULD JOIN HEALTHY ALLIANCE

        We offer amenities, professional development opportunities, events, and programming that supports the interests of our teams, while expanding and enriching our culture. Some of the benefits you can expect when you join Healthy Alliance include:

        • Competitive compensation package
        • Comprehensive insurance benefits available the 1st of the month after hire, including but not limited to medical, dental and vision, group short-term disability and life insurance with buy-up options, flexible spending and HSA company contributed accounts and more.
        • 401K with a company match
        • Unlimited paid time off after 90 days of employment
        • Company-sponsored training and certification opportunities
        • Remote employer with flexible work schedules
        • A workplace that values safety, respect, employee engagement, recognition, and diversity
        • Salary range: $80,000 – $95,000/year commensurate with experience

        WHO YOU ARE

        The Senior Business Process Analyst is responsible for analyzing, designing, and improving end-to-end business processes to meet business needs and strategies and drive business decisions that lead to the best return on investment. The Senior Business Process Analyst serves as a liaison between the Business and Transformation teams to ensure that people, process, technology, and data are always considered when defining requirements and solutions.

        WHAT YOU’LL DO

        • Build and maintain collaborative relationships with internal and external customers and stakeholders.
        • Conduct analysis and design at a complex level with consideration for people, processes, and systems with a focus on optimizing efficiency and quality. 
        • Apply various methods (e.g., interviews, document analysis, surveys, site visits, business process descriptions, use cases, scenarios, competitive product analysis task and workflow analysis, and/or requirements workshops) to discover, model, analyze, measure, improve, optimize, and automate end-to-end processes.  
        • Elicit and analyze business needs and requirements. 
        • Create documentation, including but not limited to requirement documents, program guides, RACI matrices, use cases, workflow diagrams, future state proposals, testing plans, issue logs, and task lists. 
        • Analyze business requirements and translate into system requirements. Create documentation regarding system specifications, RACI matrices, use cases, sequence and workflow diagrams, future state proposals, testing plans, issue logs, project plans, and more.  
        • Collaborate closely with developers on implementation, configuration of solutions, and prioritization of business value. 
        • Develop and execute test plans to facilitate quality control processes.  
        • Manage requirements traceability and changes to requirements through effective use of change control processes and tools. 
        • Conduct analysis and design at a complex level with consideration for people, processes, and systems while focused on efficiency and quality improvement.
        • Support data management to ensure data is complete, reliable, and valid. 
        • Identify opportunities to streamline and automate processes, develop process improvements, or re-engineer as needed to meet the long-term business strategies. 
        • Provide advice and guidance on best practices in support of new business and system implementations, including integration with existing processes and systems while maintaining adherence to contract terms. 
        • Build and maintain collaborative relationships with internal and external customers and stakeholders. 
        • Facilitate meetings and presentations to diverse audiences (i.e., stakeholders, customers, etc.). 

                  WHAT YOU’LL NEED

                  Education 

                  • Bachelor’s degree required in business analysis, business administration, computer science, engineering, science, finance, economics, statistics, or related fields. Equivalent work experience in a related field may be considered in lieu of degree requirements. 
                  • Continuing education certifications in business analysis a plus.

                  Professional Work Experience

                  • 5-6 years of experience in business analysis with a focus on end-to-end business processes required.
                  • Management or team leadership experience preferred.
                  • Experience in health care or social care service industries required. 
                  • Experience with reporting, data analysis, and software development lifecycle required. 
                  • Proficient in Microsoft Office (Word, Excel, PowerPoint).  
                  • Proficient in flowchart and diagram tools (Microsoft Visio, Lucid chart, etc.). 
                  • Experience with database and reporting tools (SQL, Power BI, etc.) preferred. 
                  • Demonstrated experience using current business process management and automation tools. 

                    Skills, Knowledge, and Abilities 

                    • Must have excellent written and verbal communication skills with the ability to articulate business and technical concepts among both internal and external audiences. 
                    • Must have the ability to understand and negotiate needs and expectations of multiple stakeholders through formal and informal methods. 
                    • In-depth understanding of organizational workflows required.
                    • In-depth understanding of data and its use in management decision-making required.
                    • Great analytical, critical thinking, and problem-solving abilities. 
                    • Strong presentation skills. 
                    • Strong management and organizational skills. 
                    • Strong adaptability and capacity to work in a fast-paced environment with competing demands, organizational changes, and new responsibilities. 

                          This position involves sedentary work that primarily involves sitting/standing, use of typical office equipment such as a computer, laptop, and cell phone. May include light work that includes moving objects up to twenty (20) pounds independently or with assistance. 

                          Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]

                                  YOUR NEXT CAREER OPPORTUNITY IS AT HEALTHY ALLIANCE!

                                  APPLY NOW!

                                  EQUAL OPPORTUNITY EMPLOYER

                                  Healthy Alliance is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.

                                  If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected] 

                                  PRIVACY REQUIREMENT

                                  This job function involves potential access/interaction with protected health information. Position will be required to abide by company policies and procedures that support federal, state, and local HIPAA regulations. Any violations will be subject to company policy which includes disciplinary actions up to and including separation of employment. Healthy Alliance is an At-Will Employer

                                  Salary Description
                                  $80,000 – $95,000/year
                                  TECHNICAL BUSINESS ANALYST
                                  LIFE AT HEALTHY ALLIANCE

                                  At Healthy Alliance, our purpose is to improve health and empower the underserved. Every community has its own needs, affecting the health of those who live, learn, work, and play within them. Our network brings together organizations, big and small, to coordinate and collaborate so that all communities have reliable access to the resources they need. Why? Because every New Yorker deserves the same opportunity to be healthy.

                                  As a 2019-22 Albany Business Review’s Best Places to Work and a 2021-2023 Modern Healthcare’s Best Places to Work in Health Care award recipient, we strive to maintain a culture wherein high-performing, mission-driven team members collectively work toward better health for all. Dedicated to promoting a culture built upon autonomy, mastery, and purpose, we believe our differences in strengths and perspectives play an integral role in propelling us forward, while our core values ground us, serving as the common thread that unites our team.

                                  WHY YOU SHOULD JOIN HEALTHY ALLIANCE

                                  We offer amenities, professional development opportunities, events, and programming that supports the interests of our teams, while expanding and enriching our culture. Some of the benefits you can expect when you join Healthy Alliance include:

                                  • Competitive compensation package
                                  • Comprehensive insurance benefits available the 1st of the month after hire, including but not limited to medical, dental and vision, group short-term disability and life insurance with buy-up options, flexible spending and HSA company contributed accounts and more.
                                  • 401K with a company match
                                  • Unlimited paid time off after 90 days of employment
                                  • Company-sponsored training and certification opportunities
                                  • Remote employer with flexible work schedules
                                  • A workplace that values safety, respect, employee engagement, recognition, and diversity
                                  • Salary range: $75,000 – $90,000/year commensurate with experience

                                  WHO YOU ARE

                                  The Technical Business Analyst evaluates business processes, functions, and procedures to determine needs and develop strategies to drive business decisions that are likely to lead to the best return on investment.  

                                  WHAT YOU’LL DO

                                  • Elicit business needs and reporting requirements using multiple methods (e.g., interviews, document analysis, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, competitive product analysis task, workflow analysis, and/or requirements workshops). 
                                  • Analyze business requirements and translate into system requirements. Create documentation regarding system specifications, RACI matrices, use cases, sequence and workflow diagrams, future state proposals, testing plans, issue logs, project plans, and more.  
                                  • Collaborate closely with developers on implementation, configuration of solutions, and prioritization of business value. 
                                  • Develop and execute test plans to facilitate quality control processes.  
                                  • Manage requirements traceability and changes to requirements through effective use of change control processes and tools. 
                                  • Conduct analysis and design at a complex level with consideration for people, processes, and systems while focused on efficiency and quality improvement.
                                  • Support data management to ensure data is complete, reliable, and valid. 
                                  • Identify opportunities to streamline and automate processes, develop process improvements, or re-engineer as needed to meet the long-term business strategies. 
                                  • Provide advice and guidance on best practices in support of new business and system implementations, including integration with existing processes and systems while maintaining adherence to contract terms. 
                                  • Build and maintain collaborative relationships with internal and external customers and stakeholders. 
                                  • Facilitate meetings and presentations to diverse audiences (i.e., stakeholders, customers, etc.). 

                                          WHAT YOU’LL NEED

                                          Education 

                                          • Bachelor’s degree required in information systems, systems analysis, computer science, engineering, science, finance, economics, statistics, or related fields.  

                                          Professional Work Experience

                                          • Minimum of 3-5 years of experience in business analysis, data analysis and reporting, and software testing required. 
                                          • Experience in health care or social care services industries is preferred. 

                                            Skills, Knowledge, and Abilities 

                                            • Ability to implement vendor software and related technical experience required. 
                                            • Experience with software development lifecycle and agile development required. 
                                            • Experience and proficiency in Microsoft Office (i.e., Word, Excel, PowerPoint, etc.). 
                                            • Experience and proficiency in flowchart and diagram tools (i.e., Microsoft Visio, Lucidchart, etc.). 
                                            • Report development experience using database and reporting tools, including SQL, Tableau, and Power BI preferred. 
                                            • Demonstrated experience using current business process management and automation tools. 
                                            • Familiarity with AWS and Azure. 
                                            • Excellent written and verbal communication skills with the ability to articulate business and technical concepts among both internal and external customers. 
                                            • Ability to understand and negotiate needs and expectations of multiple stakeholders through formal and informal methods. 
                                            • In-depth understanding of organizational data flow and its use in management decision-making required.  
                                            • Demonstrated analytical, critical thinking, and problem-solving abilities. 
                                            • Superior presentation and negotiation skills. 

                                                  This position involves sedentary work that primarily involves sitting/standing, use of typical office equipment such as a computer, laptop, and cell phone. May include light work that includes moving objects up to twenty (20) pounds independently or with assistance. 

                                                  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]

                                                          YOUR NEXT CAREER OPPORTUNITY IS AT HEALTHY ALLIANCE!

                                                          APPLY NOW!

                                                          EQUAL OPPORTUNITY EMPLOYER

                                                          Healthy Alliance is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.

                                                          If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected] 

                                                          PRIVACY REQUIREMENT

                                                          This job function involves potential access/interaction with protected health information. Position will be required to abide by company policies and procedures that support federal, state, and local HIPAA regulations. Any violations will be subject to company policy which includes disciplinary actions up to and including separation of employment. Healthy Alliance is an At-Will Employer

                                                          Salary Description
                                                          $75,000 – $90,000/year
                                                          BUSINESS PROCESS ANALYST
                                                          LIFE AT HEALTHY ALLIANCE

                                                          At Healthy Alliance, our purpose is to improve health and empower the underserved. Every community has its own needs, affecting the health of those who live, learn, work, and play within them. Our network brings together organizations, big and small, to coordinate and collaborate so that all communities have reliable access to the resources they need. Why? Because every New Yorker deserves the same opportunity to be healthy.

                                                          As a 2019-22 Albany Business Review’s Best Places to Work and a 2021-2023 Modern Healthcare’s Best Places to Work in Health Care award recipient, we strive to maintain a culture wherein high-performing, mission-driven team members collectively work toward better health for all. Dedicated to promoting a culture built upon autonomy, mastery, and purpose, we believe our differences in strengths and perspectives play an integral role in propelling us forward, while our core values ground us, serving as the common thread that unites our team.

                                                          WHY YOU SHOULD JOIN HEALTHY ALLIANCE

                                                          We offer amenities, professional development opportunities, events, and programming that supports the interests of our teams, while expanding and enriching our culture. Some of the benefits you can expect when you join Healthy Alliance include:

                                                          • Competitive compensation package
                                                          • Comprehensive insurance benefits available the 1st of the month after hire, including but not limited to medical, dental and vision, group short-term disability and life insurance with buy-up options, flexible spending and HSA company contributed accounts and more.
                                                          • 401K with a company match
                                                          • Unlimited paid time off after 90 days of employment
                                                          • Company-sponsored training and certification opportunities
                                                          • Remote employer with flexible work schedules
                                                          • A workplace that values safety, respect, employee engagement, recognition, and diversity
                                                          • Salary range: $70,000 – $80,000/year commensurate with experience

                                                          WHO YOU ARE

                                                          The Business Process Analyst is responsible for analyzing, designing, and improving end-to-end business processesto meet business needs and strategies and drive decisions that lead to the best return on investment. This position serves as a liaison between the Business and Transformation teams to ensure that people, processes, technology, and data are always considered when defining requirements and solutions.  

                                                          WHAT YOU’LL DO

                                                          • Build and maintain collaborative relationships with internal and external stakeholders. 
                                                          • Conduct analysis and design with consideration for people, processes, and systems with a focus on optimizing efficiency and quality.  
                                                          • Apply various methods (e.g., interviews, document analysis, surveys, site visits, business process descriptions, use cases, scenarios, and workflow analysis) to discover, model, analyze, measure, improve, and optimize end-to-end processes. 
                                                          • Elicit and analyze business needs and requirements.  
                                                          • Create documentation, including but not limited to requirement documents, program guides, RACI matrices, use cases, workflow diagrams, future state proposals, issue logs, and task lists.  
                                                          • Support creation of test plans and execution of acceptance testing. 
                                                          • Support requirements traceability and changes to requirements through effective use of change control processes and tools.  
                                                          • Identify opportunities to streamline and automate processes.   
                                                          • Support new business and system implementation best practices, including integration with existing processes and systems while maintaining adherence to contract terms.  
                                                          • Support meetings and presentations to diverse audiences.  
                                                          • Collaborate closely with all teams cross-functionally.    

                                                                      WHAT YOU’LL NEED

                                                                      Education 

                                                                      • Bachelor’s degree in a related field required. Equivalent work experience in a related field may be considered in lieu of degree requirements.   
                                                                      • Certifications in business analysis a plus. 

                                                                        Professional Work Experience

                                                                        • 2-4 years of experience in business analysis with a focus on end-to-end business processes required.   
                                                                        • Experience in health care or social care service industries preferred.  
                                                                        • Proficient in Microsoft Office (Word, Excel, PowerPoint).   
                                                                        • Proficient in flowchart and diagram tools (Microsoft Visio, Lucid chart, etc.).  

                                                                            Skills, Knowledge, and Abilities 

                                                                            • Excellent written and verbal communication skills with the ability to articulate business concepts among both internal and external customers.  
                                                                            • Ability to understand and negotiate needs and expectations of multiple stakeholders through formal and informal methods.  
                                                                            • In-depth understanding of organizational workflows.   
                                                                            • Detail-oriented and able to prioritize and manage multiple tasks and projects simultaneously in a deadline-driven environment.   
                                                                            • Strong adaptability and capacity to work in a fast-paced environment with competing demands, organizational changes, and new responsibilities.  
                                                                            • Perform all work in accordance with Healthy Alliance’s Core Competencies and Values.  

                                                                                      This position involves sedentary work that primarily involves sitting/standing, use of typical office equipment such as a computer, laptop, and cell phone. May include light work that includes moving objects up to twenty (20) pounds independently or with assistance. 

                                                                                      Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]

                                                                                              YOUR NEXT CAREER OPPORTUNITY IS AT HEALTHY ALLIANCE!

                                                                                              APPLY NOW!

                                                                                              EQUAL OPPORTUNITY EMPLOYER

                                                                                              Healthy Alliance is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.

                                                                                              If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected] 

                                                                                              PRIVACY REQUIREMENT

                                                                                              This job function involves potential access/interaction with protected health information. Position will be required to abide by company policies and procedures that support federal, state, and local HIPAA regulations. Any violations will be subject to company policy which includes disciplinary actions up to and including separation of employment. Healthy Alliance is an At-Will Employer

                                                                                              Salary Description
                                                                                              $70,000 – $80,000/year
                                                                                              DATA MANAGER
                                                                                              LIFE AT HEALTHY ALLIANCE

                                                                                              At Healthy Alliance, our purpose is to improve health and empower the underserved. Every community has its own needs, affecting the health of those who live, learn, work, and play within them. Our network brings together organizations, big and small, to coordinate and collaborate so that all communities have reliable access to the resources they need. Why? Because every New Yorker deserves the same opportunity to be healthy.

                                                                                              As a 2019-23 Albany Business Review’s Best Places to Work and a 2021-2023 Modern Healthcare’s Best Places to Work in Health Care award recipient, we strive to maintain a culture wherein high-performing, mission-driven team members collectively work toward better health for all. Dedicated to promoting a culture built upon autonomy, mastery, and purpose, we believe our differences in strengths and perspectives play an integral role in propelling us forward, while our core values ground us, serving as the common thread that unites our team.


                                                                                              WHY YOU SHOULD JOIN HEALTHY ALLIANCE

                                                                                              We offer amenities, professional development opportunities, events, and programming that supports the interests of our teams, while expanding and enriching our culture. Some of the benefits you can expect when you join Healthy Alliance include:

                                                                                              • Competitive compensation package
                                                                                              • Comprehensive insurance benefits available the 1st of the month after hire, including but not limited to medical, dental and vision, group short-term disability and life insurance with buy-up options, flexible spending and HSA company contributed accounts and more.
                                                                                              • 401K with a company match
                                                                                              • Unlimited paid time off after 90 days of employment
                                                                                              • Company-sponsored training and certification opportunities
                                                                                              • Remote employer with flexible work schedules
                                                                                              • A workplace that values safety, respect, employee engagement, recognition, and diversity
                                                                                              • Salary range: $120,000 – $140,000/year commensurate with experience

                                                                                              WHO YOU ARE

                                                                                              As the Data Manager, you will lead the Business Intelligence team, guiding the data-oriented activities within the organization. The Data Manager will oversee the development and use of Healthy Alliance data systems while engaging with the public tactfully and courteously, and establishing positive rapport with internal and external colleagues. You demonstrate emotional intelligence and the ability to work through ambiguity and frequent change, approaching challenging tasks with a “can-do” attitude. You have the ability to work with teams remotely, while demonstrating commitment to the company’s mission and vision.

                                                                                              WHAT YOU’LL DO

                                                                                              • The Data Manager is responsible for directing the daily work of the Business Intelligence team and the Data Factory teams. 
                                                                                              • Leads the Business Intelligence team on the design, coding, testing, documentation, deployment, and implementation of Healthy Alliance’s information delivery solution/supporting solutions. 
                                                                                              • Collaborates with key stakeholders to develop and maintain the business intelligence strategy including contributing to the development of strategic objectives, business requirements, hardware and software requirements, and modeling solutions.  
                                                                                              • Sets day-to-day goals for the Business Intelligence team, following up to ensure completeness and quality of the deliverables and business user satisfaction, i.e., managing issue resolution and escalation procedures and ensuring the availability of business intelligence tools for internal and external customers.
                                                                                              • Provides guidance in the use of Business Intelligence tools (ex. Power BI) to analyze, design, build, test, and implement information delivery solutions for business users. Provides written documentation for business intelligence tools produced, user support, and training as necessary.
                                                                                              • Advocates for and fosters data governance and data quality, promotes data stewardship across the enterprise, and facilitates user education to ensure appropriate understanding and use of data.
                                                                                              • Establishes processes and creates database structures for the collection and secure storage of data, with a high level of quality, consistency, and integrity.
                                                                                              • Identifies opportunities to integrate Healthy Alliance’s business data with data from other departments and industry sources to provide new insights and information.
                                                                                              • Coordinates with project leaders, consultants, and team members, manages multiple priorities, and skillfully resolves business problems in business intelligence delivery.
                                                                                              • Assists with project management activities including contributing to the creation and maintenance of the business intelligence portion of project plans, i.e., the creation and delivery of business requirements, technical specifications, solutions design documentation, data architecture, and report specifications. 

                                                                                              WHAT YOU’LL NEED

                                                                                              Education 

                                                                                              • Bachelor’s degree in business, economics, mathematics, computer science, or another quantitative field is required. An additional four (4) years of relevant experience may substitute for a bachelor’s degree. Master’s degree preferred.

                                                                                              Professional Work Experience

                                                                                              • Six (6) years of progressively responsible experience in data analysis and analytics in a business environment is required. Experience should include performing business reporting and analysis, analytics, research, forecasting, and statistical and data analysis. Experience in the health care industry is preferred.

                                                                                              Skills, Knowledge, and Abilities 

                                                                                              • Must be knowledgeable of statistics and statistical concepts, economics principles, and complex/large-scale relational database structures. The individual in this position must have advanced experience in compiling, creating, and analyzing large, complex, multi-dimensional data sets, as well as experience creating and using business intelligence solutions and tools to extract data.
                                                                                              • Computer/software skills to include MS Office, with expert Excel skills (Power Pivot, Power BI, and Power Query), as well as advanced skills creating ad-hoc analysis and report dashboards using Power BI or Tableau.
                                                                                              • Must have a working understanding of MS SQL server, along with the ability to write basic SQL queries and create SQL Server views to allow creation of automated reporting.
                                                                                              • Experience facilitating joint application development (JAD) sessions, experience with SQL programming and/or work as a Business Analyst preferred.
                                                                                              • Experience with Power BI, MS Azure, AWS in a data warehouse environment preferred. 

                                                                                              This position involves sedentary work that primarily involves sitting/standing, use of typical office equipment such as a computer, laptop, and cell phone. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

                                                                                              YOUR NEXT CAREER OPPORTUNITY IS AT HEALTHY ALLIANCE!

                                                                                              APPLY NOW!

                                                                                              EQUAL OPPORTUNITY EMPLOYER

                                                                                              Healthy Alliance is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.

                                                                                              If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected] 

                                                                                              PRIVACY REQUIREMENT

                                                                                              This job function involves potential access/interaction with protected health information. Position will be required to abide by company policies and procedures that support federal, state, and local HIPAA regulations. Any violations will be subject to company policy which includes disciplinary actions up to and including separation of employment. Healthy Alliance is an At-Will Employer

                                                                                              Salary Description
                                                                                              $120,000 – $140,000/year

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