COME WORK WITH US

WHY YOU SHOULD JOIN HEALTHY ALLIANCE

We offer amenities, professional development opportunities, events, and programming that support the interests of our teams, while expanding and enriching our culture. Some of the benefits you can expect when you join Healthy Alliance include:

• Competitive compensation package
• Comprehensive insurance benefits available the 1st of the month after hire, including but not limited to medical, dental and vision, group short-term disability and life insurance with buy-up options, flexible spending and HSA company contributed accounts and more.
• 401K with a company match
• Unlimited paid time off after 90 days of employment
• Company-sponsored training and certification opportunities
• Remote employer with flexible work schedules
• A workplace that values safety, respect, employee engagement, recognition, and diversity
• Salary range: $65,000 – $75,000 per year, commensurate with experience

WHO YOU ARE

The Performance Consultant (PC) role works directly with network partners to ensure successful implementation and execution of Healthy Alliance contracts. PCs are responsible for managing partners’ participation and performance, assessing needs, and providing strategic development of plans to align partner performance with successful implementation of contract deliverables.  

WHAT YOU’LL DO

• Oversee partner contract and performance management. 

• Conduct partner risk assessments and identify any barriers that impact meeting contract deliverables and resolve issues, when appropriate.  

• Identify partner needs and connect to appropriate Healthy Alliance stakeholders.  

• Track and communicate monthly partner performance to internal and external stakeholders. 

• Maintain current knowledge and understanding of Medicaid and local transformation, including Waiver programs, Triple Aim, and value-based purchasing. 

This job description is not designed to cover or contain a comprehensive listing of task activities and/or duties that are required of the employee for this job. Responsibilities and activities may change at any time with or without notice.  

WHAT YOU’LL NEED

Education 

• Bachelor’s degree required. Significant and relevant work experience may be accepted in lieu of educational experience. Degree in health, social services, or a related field preferred. 

Professional Work Experience

• Consulting, account management, health or business administration, social work, human service, or nursing experience preferred. 

• Experience with clinical process improvement and performance improvement. 

• Advanced knowledge and understanding of social drivers of health, health-related social needs, community-based organizations (CBOs), clinical care settings, Delivery System Reform Incentive Payment (DSRIP) program, and value-based purchasing (VBP). 

• Experience with health systems and MCO organizations.  

Skills, Knowledge, and Abilities 

• Ability to lead others in a team-based environment with dedication to support co-workers. 

• Comfortable working in a fast-paced, dynamic environment while maintaining focus on key goals. 

• Excellent organizational skills. 

• Excellent oral and written communication skills.  

• Ability to work independently to manage multiple projects and activities with little to no supervision. 

• Familiarity with process mapping and workflow analysis tools. 

• Proficiency in Microsoft Office applications including Excel, Access, and PowerPoint.  

• LEAN experience/certification preferred. 

This position involves sedentary work that primarily involves sitting/standing, use of typical office equipment such as a computer, laptop, and cell phone. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

YOUR NEXT CAREER OPPORTUNITY IS AT HEALTHY ALLIANCE!

APPLY NOW!

EQUAL OPPORTUNITY EMPLOYER

Healthy Alliance is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]. 

PRIVACY REQUIREMENT

This job function involves potential access/interaction with protected health information. Position will be required to abide by company policies and procedures that support federal, state, and local HIPAA regulations. Any violations will be subject to company policy which includes disciplinary actions up to and including separation of employment. Healthy Alliance is an At-Will Employer

$65,000 – $75,000/year

WHY YOU SHOULD JOIN HEALTHY ALLIANCE

We offer amenities, professional development opportunities, events, and programming that support the interests of our teams, while expanding and enriching our culture. Some of the benefits you can expect when you join Healthy Alliance include:

• Competitive compensation package
• Comprehensive insurance benefits available the 1st of the month after hire, including but not limited to medical, dental and vision, group short-term disability and life insurance with buy-up options, flexible spending and HSA company contributed accounts and more.
• 401K with a company match
• Unlimited paid time off after 90 days of employment
• Company-sponsored training and certification opportunities
• Remote employer with flexible work schedules
• A workplace that values safety, respect, employee engagement, recognition, and diversity
• Salary range: $65,000 – $75,000 per year, commensurate with experience

WHO YOU ARE

The Performance Consultant (PC) role works directly with network partners to ensure successful implementation and execution of Healthy Alliance contracts. PCs are responsible for managing partners’ participation and performance, assessing needs, and providing strategic development of plans to align partner performance with successful implementation of contract deliverables.  

WHAT YOU’LL DO

• Oversee partner contract and performance management. 

• Conduct partner risk assessments and identify any barriers that impact meeting contract deliverables and resolve issues, when appropriate.  

• Identify partner needs and connect to appropriate Healthy Alliance stakeholders.  

• Track and communicate monthly partner performance to internal and external stakeholders. 

• Maintain current knowledge and understanding of Medicaid and local transformation, including Waiver programs, Triple Aim, and value-based purchasing. 

This job description is not designed to cover or contain a comprehensive listing of task activities and/or duties that are required of the employee for this job. Responsibilities and activities may change at any time with or without notice.  

WHAT YOU’LL NEED

Education 

• Bachelor’s degree required. Significant and relevant work experience may be accepted in lieu of educational experience. Degree in health, social services, or a related field preferred. 

Professional Work Experience

• Consulting, account management, health or business administration, social work, human service, or nursing experience preferred. 

• Experience with clinical process improvement and performance improvement. 

• Advanced knowledge and understanding of social drivers of health, health-related social needs, community-based organizations (CBOs), clinical care settings, Delivery System Reform Incentive Payment (DSRIP) program, and value-based purchasing (VBP). 

• Experience with health systems and MCO organizations.  

Skills, Knowledge, and Abilities 

• Ability to lead others in a team-based environment with dedication to support co-workers. 

• Comfortable working in a fast-paced, dynamic environment while maintaining focus on key goals. 

• Excellent organizational skills. 

• Excellent oral and written communication skills.  

• Ability to work independently to manage multiple projects and activities with little to no supervision. 

• Familiarity with process mapping and workflow analysis tools. 

• Proficiency in Microsoft Office applications including Excel, Access, and PowerPoint.  

• LEAN experience/certification preferred. 

This position involves sedentary work that primarily involves sitting/standing, use of typical office equipment such as a computer, laptop, and cell phone. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

YOUR NEXT CAREER OPPORTUNITY IS AT HEALTHY ALLIANCE!

APPLY NOW!

EQUAL OPPORTUNITY EMPLOYER

Healthy Alliance is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]. 

PRIVACY REQUIREMENT

This job function involves potential access/interaction with protected health information. Position will be required to abide by company policies and procedures that support federal, state, and local HIPAA regulations. Any violations will be subject to company policy which includes disciplinary actions up to and including separation of employment. Healthy Alliance is an At-Will Employer

$65,000 – $75,000/year

WHY YOU SHOULD JOIN HEALTHY ALLIANCE

We offer amenities, professional development opportunities, events, and programming that support the interests of our teams, while expanding and enriching our culture. Some of the benefits you can expect when you join Healthy Alliance include:

• Competitive compensation package
• Comprehensive insurance benefits available the 1st of the month after hire, including but not limited to medical, dental and vision, group short-term disability and life insurance with buy-up options, flexible spending and HSA company contributed accounts and more.
• 401K with a company match
• Unlimited paid time off after 90 days of employment
• Company-sponsored training and certification opportunities
• Remote employer with flexible work schedules
• A workplace that values safety, respect, employee engagement, recognition, and diversity
• Salary range: $45,000 – $55,000 per year, commensurate with experience

WHO YOU ARE

As a Referral Navigator, you’ll be responsible for receiving, prioritizing, monitoring, and triaging referrals that require service connections across community-based and clinical organizations. This position is also responsible for working within the Healthy Alliance Solution Suite, including Unite Us and the Ride Health transportation platforms. This position is directed by the Referral Coordination Manager. 

WHAT YOU’LL DO

• Manage incoming referrals received by the Referral Coordination Center, using various technology platforms to ensure successful and timely connections are made between clients (community members) and the appropriate community partner that best meets community members’ needs. 

• Maintain effective communication with community members and/or referring organizations to ensure acceptance and resolution of referrals by the receiving organization or to redirect the referral to another provider, if necessary. 

• Document progress and action taken with each referral, as detailed in the Network Standards. 

• Report-out on partner effectiveness and efficiencies to the Referral Coordination Manager or the appropriate contact and escalate unresolved community member/service issues timely. 

• Share concise feedback on the Solution Suite’s successes and challenges and continue to look for opportunities to enhance and simplify the user experience. 

• Manage content and maintain processes to support effective partner communication with updated marketing materials/collateral. 

• Actively engage in learning and sharing knowledge to support new products that will be rolled out as part of the Healthy Alliance Solution Suite. 

• Some local travel (20%) to local assigned partner sites and/or community events. 

WHAT YOU’LL NEED

Education 

• Associate degree in health, social services, or related field preferred. Equivalent work experience in a related field may be considered in lieu of degree requirements.

Professional Work Experience

• Minimum of 5+ years related experience in a clinical, non-profit, or managed-care organization environment preferred.  

• Extensive knowledge and understanding of health equity, social drivers of health, health-related social needs, and social care data.  

• Experience with the following is a plus: Call Center, Refugee/Immigrant Populations, Cloud-Based Phone Systems, Use of Translation Services.    

Skills, Knowledge, and Abilities 

• Excellent communication and presentation skills. 

• Ability to build collaborative working relationships with others inside and outside the organization through cooperation and mutual respect. Capacity to inspire and motivate others.  

• Ability to thrive working with multiple systems and processes.  

• Extremely detailed-oriented and capable of multitasking. 

• Proven track record of hitting key metrics, defining effective data-driven network development strategies, and problem-solving. 

• Proficient computer skills and willingness to learn additional software applications.  

• Demonstrated ability to thrive in a challenging environment. 

• Perform all work in accordance with Healthy Alliance core competencies and values. 

This position involves sedentary work that primarily involves sitting/standing, use of typical office equipment such as a computer, laptop, and cell phone. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

YOUR NEXT CAREER OPPORTUNITY IS AT HEALTHY ALLIANCE!

APPLY NOW!

EQUAL OPPORTUNITY EMPLOYER

Healthy Alliance is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]. 

PRIVACY REQUIREMENT

This job function involves potential access/interaction with protected health information. Position will be required to abide by company policies and procedures that support federal, state, and local HIPAA regulations. Any violations will be subject to company policy which includes disciplinary actions up to and including separation of employment. Healthy Alliance is an At-Will Employer

$45,000 – $55,000/year

WHY YOU SHOULD JOIN HEALTHY ALLIANCE

We offer amenities, professional development opportunities, events, and programming that support the interests of our teams, while expanding and enriching our culture. Some of the benefits you can expect when you join Healthy Alliance include:

• Competitive compensation package
• Comprehensive insurance benefits available the 1st of the month after hire, including but not limited to medical, dental and vision, group short-term disability and life insurance with buy-up options, flexible spending and HSA company contributed accounts and more.
• 401K with a company match
• Unlimited paid time off after 90 days of employment
• Company-sponsored training and certification opportunities
• Remote employer with flexible work schedules
• A workplace that values safety, respect, employee engagement, recognition, and diversity
• Salary range: $90,700 – $104,000 per year, commensurate with experience

WHO YOU ARE

The Training and Education Director is responsible for creating, implementing, and evaluating educational programs designed to meet the learning needs of various audiences, both internal to the company and partner-facing.    

WHAT YOU’LL DO

• Conduct annual training and development needs assessments for both internal and external partners to support functions of the Social Care Network. 
• Develop and implement educational programs and curricula that align with business goals and regulatory requirements using a variety of media and training approaches. 
• Recruit, hire, train and lead the educational staff and subcontractors, ensuring they meet any required qualifications and standards, job responsibilities, and contract deliverables. 
• Collaborate with educators, subject matter experts, and stakeholders to ensure curriculum is relevant, engaging, and aligned with the latest educational standards and industry trends. 
• Evaluate and measure the effectiveness of educational programs, utilizing staff/partner feedback and observation approaches to ensure high-quality, consistent instruction. 
• Monitor and manage all training programs and ensure compliance with initial and ongoing designation requirements. 
• Collaborate with Human Resources to define, plan, organize, and facilitate employee development and training initiatives and events. 
• Collaborate with the Communications team to develop organizational communications to ensure employees and network partners have knowledge of training, development events, and resources. 
• Manage the budget for educational programs, including allocating funds for resources, staff salaries, and program development, ensuring financial efficiency and sustainability. 
• Facilitate collaboration amongst staff to promote a cohesive educational environment and encourage the sharing of best practices and innovative teaching methods. 
• Oversee the maintenance and procurement of educational materials and resources, ensuring they are up-to-date, relevant, and accessible to both staff and partners. 
• Coordinate with external organizations, including educational bodies, accreditation agencies, and community groups to establish partnerships and ensure compliance with external standards and expectations as required. 
• Implement and manage technology integration in the learning environment, overseeing the adoption of educational software and Learning Management Systems, online learning platforms, and interactive teaching tools to enhance the learning experience. 
• Manage the training function to foster an environment that supports continuous learning and development, leading to improved performance and outcomes for learners. 
• Facilitate a culture of knowledge sharing and professional growth through strategic planning and effective management of educational resources. 

This job description is not designed to cover or contain a comprehensive listing of task activities and/or duties that are required of the employee for this job. Responsibilities and activities may change at any time with or without notice.  

WHAT YOU’LL NEED

Education 

• Bachelor’s degree in a relevant field. 

Professional Work Experience

• Five years of experience designing, implementing, and evaluating educational development programs. 
• Experience in the management of Learning Management Systems. 
• Certified Professional in Learning and Performance (CPLP) credential preferred. 
• Experience in HIPAA/Privacy, Cultural Competency, Motivational Interviewing and Trauma Informed Training preferred.   

Skills, Knowledge, and Abilities 

• Strong curriculum development experience creating engaging, relevant, and comprehensive educational and professional development programs. 
• Strong proficiency in developing and managing a learning management system to meet educational goals and expectations. 
• Proven success setting strategic education vision and goals, motivating and guiding toward objectives that enhance the learning outcome and experience. 
• Ability to engage with staff, partners, and community leaders to ensure educational programs meet the expectations and needs of all stakeholders. 
• Demonstrated success creating effective learning evaluations and utilizing assessment results to promote effective learning outcomes. 
• Excellent verbal and written communication skills.  
• Strong presentation skills. 
• Adept with a variety of multimedia training platforms and methods. 
• Ability to evaluate and research training options and alternatives. 
• Ability to design and implement effective training and development.   

This position involves sedentary work that primarily involves sitting/standing, use of typical office equipment such as a computer, laptop, and cell phone. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

YOUR NEXT CAREER OPPORTUNITY IS AT HEALTHY ALLIANCE!

APPLY NOW!

EQUAL OPPORTUNITY EMPLOYER

Healthy Alliance is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]. 

PRIVACY REQUIREMENT

This job function involves potential access/interaction with protected health information. Position will be required to abide by company policies and procedures that support federal, state, and local HIPAA regulations. Any violations will be subject to company policy which includes disciplinary actions up to and including separation of employment. Healthy Alliance is an At-Will Employer

$90,700 – $104,000/year

WHY YOU SHOULD JOIN HEALTHY ALLIANCE

We offer amenities, professional development opportunities, events, and programming that support the interests of our teams, while expanding and enriching our culture. Some of the benefits you can expect when you join Healthy Alliance include:

• Competitive compensation package
• Comprehensive insurance benefits available the 1st of the month after hire, including but not limited to medical, dental and vision, group short-term disability and life insurance with buy-up options, flexible spending and HSA company contributed accounts and more.
• 401K with a company match
• Unlimited paid time off after 90 days of employment
• Company-sponsored training and certification opportunities
• Remote employer with flexible work schedules
• A workplace that values safety, respect, employee engagement, recognition, and diversity
• Salary range: $61,000 – $70,200 per year, commensurate with experience

WHO YOU ARE

The Human Resources Generalist is responsible for executing tactical Human Resources functions such as benefits administration, talent acquisition, performance management, employee relations and engagement, compensation, HR policies and administration, and employee development. This position serves to support the organization in all Human Resource activities. 

WHAT YOU’LL DO

• Support the execution of the organization’s talent strategy as it relates to current and future talent needs, performance management, recruiting, and retention.   
• Provide support to employees with benefit questions and administration.  
• Support talent acquisition by bridging the communication between hiring manager and recruiter, ensuring an efficient process.  
• Assist hiring managers in developing job postings based on internal job descriptions and ensuring proper advertising formats for internet postings and target niche sites.  
• Ensure successful transition of new employees through pre-employment to onboarding, including consulting with HR Coordinator, IT, and hiring managers so all equipment is provided promptly; ensuring all new-hire paperwork is complete; and employment requirements are met on the first day of employment and through the onboarding program.  
• Develop and administer employee policies in accordance with organizational culture and state/federal regulations.  
• Coordinate with VP of Human Resources to manage HR risk in day-to-day management of employees in accordance with business strategy and state/federal employment laws.   
• Support talent development across the organization by coordinating learning and development programs and initiatives that align with overall business needs, development goals, and objectives.  
• Coordinate diversity, equity, and inclusion initiatives for the organization.  
• In consultation with the VP of Human Resources, assist Healthy Alliance managers to resolve complex employee relations issues. Conduct effective, thorough, and objective investigations. Maintain records related to grievances, performance reviews, and disciplinary actions.  
• Track and prepare reports on Human Resources KPIs and metrics to provide senior leadership with recommendations on talent initiatives.

This job description is not designed to cover or contain a comprehensive listing of task activities and/or duties that are required of the employee for this job. Responsibilities and activities may change at any time with or without notice.  

WHAT YOU’LL NEED

Education 

• Bachelor’s degree or equivalent experience working in a Human Resources role required. 

Professional Work Experience

• SHRM Certified Professional (SHRM-CP), SHRM Senior Certified Professional (SHRM-SCP) or HR Certification Institute PHR (HRCI PHR) credential preferred.
• 2-4 years of progressive industry/relevant professional experience required.  

Skills, Knowledge, and Abilities

• Working knowledge of multiple Human Resource disciplines, including benefits administration, employee relations, performance management, and state/federal employment laws.  
• Outstanding communicator with strong influencing skills to present ideas and recommendations in a way that gains support from the business.  
• Confidence and strong personal presence with the ability to function as a change agent while gaining the respect of both peers and company leadership. 
• Experience executing talent management and total rewards processes, retention, recognition, and employee relations as well as a general familiarity and aptitude for a wide range of HR policies, practices, and trends. 
• Experience with applicant tracking, HRMS/HRIS systems, Employee Navigator, and strong technical proficiency with Microsoft Office (Microsoft Excel, Microsoft Outlook). 

This position involves sedentary work that primarily involves sitting/standing, use of typical office equipment such as a computer, laptop, and cell phone. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

YOUR NEXT CAREER OPPORTUNITY IS AT HEALTHY ALLIANCE!

APPLY NOW!

EQUAL OPPORTUNITY EMPLOYER

Healthy Alliance is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]. 

PRIVACY REQUIREMENT

This job function involves potential access/interaction with protected health information. Position will be required to abide by company policies and procedures that support federal, state, and local HIPAA regulations. Any violations will be subject to company policy which includes disciplinary actions up to and including separation of employment. Healthy Alliance is an At-Will Employer

$61,000 – $70,200/year

WHY YOU SHOULD JOIN HEALTHY ALLIANCE

We offer amenities, professional development opportunities, events, and programming that supports the interests of our teams, while expanding and enriching our culture. Some of the benefits you can expect when you join Healthy Alliance include:

• Competitive compensation package
• Comprehensive insurance benefits available the 1st of the month after hire, including but not limited to medical, dental and vision, group short-term disability and life insurance with buy-up options, flexible spending and HSA company contributed accounts and more.
• 401K with a company match
• Unlimited paid time off after 90 days of employment
• Company-sponsored training and certification opportunities
• Remote employer with flexible work schedules
• A workplace that values safety, respect, employee engagement, recognition, and diversity
• Salary range: $75,000 – $90,000/year commensurate with experience

WHO YOU ARE

The Technical Business Analyst evaluates business processes, functions, and systems to determine needs and develop data-informed strategies that drive business decisions. This role serves as a liaison between business stakeholders and technology teams, establishing system specifications and objectives based on business requirements, technical feasibility, and application landscape.  

WHAT YOU’LL DO

• Elicit and analyze business needs and reporting requirements using various methods (e.g., interviews, document analysis, surveys, business process descriptions, use cases).   

• Translate business requirements into system, data, and application requirements, focusing on effective solutions.   

• Create documentation including system specifications, use cases, workflow diagrams, future state proposals, and testing plans.   

• Collaborate with data engineers, analysts, developers, and application owners on implementation and configuration of solutions.   

• Develop and execute test plans to ensure data integrity, system reliability, and application functionality.   

• Manage requirements traceability and changes through appropriate processes and tools.   

• Conduct analysis and design, considering people, processes, systems, and applications while focusing on efficiency and quality improvement.   

• Support data management initiatives to ensure data quality across systems and applications.   

• Identify opportunities to streamline processes, develop improvements, or re-engineer as needed to meet business strategies.   

• Provide advice on best practices for new business and system implementations, including integration with existing processes, data systems, and applications.   

• Build and maintain relationships with internal and external stakeholders, including application vendors.   

• Facilitate meetings and presentations, communicating technical, data, and application concepts to various audiences.   

• Participate in discussions related to system design and application architecture, ensuring proposed solutions align with organizational standards.   

• Contribute to strategic planning sessions to align business analysis, data initiatives, and application roadmaps with overall business objectives.   

• Assist in evaluating new applications and technologies to support business needs.  
  

WHAT YOU’LL NEED

Education 

• Bachelor’s degree in a related field, such as information, systems analysis, computer science, engineering, science, finance, economics, or statistics. Equivalent work experience in a related field may be considered in lieu of degree requirements. Relevant certifications in business analysis, data analytics, or specific applications are beneficial. 

Professional Work Experience

• 3-5 years of experience in business analysis, system implementation, or related fields.   

• Strong understanding of business processes and ability to translate business needs into technical and application requirements.   

• Proficiency in requirements-gathering techniques and documentation.   

• Familiarity with data modeling concepts and understanding of data relationships within and across applications.   

Skills, Knowledge, and Abilities 

• Experience with data analysis tools (e.g., SQL, data visualization tools) is advantageous.   

• Knowledge of enterprise applications such as ERP, CRM, or other business-specific software.   

• Experience in mapping business processes to application functionalities.   

• Excellent communication skills, able to bridge the gap between technical, business, and application teams.   

• Strong analytical and problem-solving skills.   

• Effective project management skills. Ability to plan, organize, and manage multiple projects involving various applications.   

• Knowledge of project management methodologies and relevant software tools.   

• Understanding of how business initiatives, data, and applications impact the broader organization.   

• Experience in developing and implementing business solutions leveraging various applications.   

• Ability to translate analysis into actionable business recommendations, considering the application landscape.   

• Strong interpersonal skills and ability to collaborate across various departments and with application vendors.   

• Proven track record of delivering impactful business solutions through effective use of applications and data.   

• Basic understanding of application integration principles and their business implications.   

• Adaptability to learn new applications and technologies as required by the business.   

• Performs all work in accordance with Healthy Alliance core competencies and values.  
  

This position involves sedentary work that primarily involves sitting/standing, use of typical office equipment such as a computer, laptop, and cell phone. May include light work that includes moving objects up to twenty (20) pounds independently or with assistance. 

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]

YOUR NEXT CAREER OPPORTUNITY IS AT HEALTHY ALLIANCE!

APPLY NOW!

EQUAL OPPORTUNITY EMPLOYER

Healthy Alliance is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected] 

PRIVACY REQUIREMENT

This job function involves potential access/interaction with protected health information. Position will be required to abide by company policies and procedures that support federal, state, and local HIPAA regulations. Any violations will be subject to company policy which includes disciplinary actions up to and including separation of employment. Healthy Alliance is an At-Will Employer

$75,000 – $90,000/year

WHY YOU SHOULD JOIN HEALTHY ALLIANCE

We offer amenities, professional development opportunities, events, and programming that supports the interests of our teams, while expanding and enriching our culture. Some of the benefits you can expect when you join Healthy Alliance include:

• Competitive compensation package
• Comprehensive insurance benefits available the 1st of the month after hire, including but not limited to medical, dental and vision, group short-term disability and life insurance with buy-up options, flexible spending and HSA company contributed accounts and more.
• 401K with a company match
• Unlimited paid time off after 90 days of employment
• Company-sponsored training and certification opportunities
• Remote employer with flexible work schedules
• A workplace that values safety, respect, employee engagement, recognition, and diversity
• Salary range: $73,000 – $83,000/year commensurate with experience

WHO YOU ARE

The Business Solutions Administrator promotes enterprise operational excellence by working to optimize Healthy Alliance’s business solutions through the execution of the business solutions roadmap and delivery of exceptional customer service.

WHAT YOU’LL DO

• Collaborate with cross-functional teams to ensure the effectiveness of business solutions. 
• Serve as a subject-matter expert with maintained knowledge of configuration, technical requirements, and functional capabilities of all business solutions.  
• Act as the system administrator for business solutions, responsible for user reconciliation, managing roles, profiles, sharing rules, workflows and groups, settings, and configurations beyond end-user abilities. 
• Build and manage dashboards, layouts, reports, user groups and permission sets, process automation, application integrations, and other configurable parts of applications.
• Ensure quality of business solutions through proper testing and identifying and addressing issues as they arise.  
• Monitor appropriate use of business solutions and address and/or escalate issues to appropriate stakeholders.  
• Work in collaboration with business solution vendors to address issues and manage enhancement requests.  
• Prepare and/or support the development of process, procedure, and standard work instruction documentation for business solutions in collaboration with cross-functional stakeholders.  
• Maintain detailed awareness of planned releases of all business solutions, including learning, testing, and analyzing impacts of new and/or changed functionality and developing recommendations for their use.  
• Educate end-users on all business solution releases. 
• Audit activity and workflows on a regular cadence and report results to necessary stakeholders.  
• Support day-to-day operations through high-quality customer service while responding to inquiries.  
• Support development and upkeep of training and reference materials.  
• Support training activities, including coordination of training sessions, managing attendance, and providing user training on business solutions.  
• Develop, maintain, and disseminate internal and external configuration documentation, including status updates related to configuration updates and changes.    

WHAT YOU’LL NEED

Education 

• Bachelor’s degree in a related field required. Equivalent work experience in a related field may be considered in lieu of degree requirements. Continued education certification in a related field a plus.  

Professional Work Experience

• 1-3 years of experience in business solutions, systems administration, and/or analysis required.
• Experience in health care or social care service industries a plus.
• Experience with business solutions, including but not limited to the following, preferred:
  • Customer relationship management (CRM) platforms  
  • Project management tools  
  • E-signature and contracting tools  
  • Referral platforms  
  • Transportation Management Systems (TMS)  
  • Electronic Health Records/Case Management Systems  
  • Revenue Cycle Management systems  
  • Cloud-based vendor licensed products  
  • Flowchart and diagramming applications (Lucid Chart/Visio)  

Skills, Knowledge, and Abilities 

• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, SharePoint).     

• Strong computer literacy with the ability to quickly learn new products.  

• Excellent interpersonal and customer service skills.  

• Strong analytical and problem-solving skills.  

• Excellent time-management skills.  

• Excellent written and verbal communication skills.   

• Demonstrates a strong work ethic and desire to learn.   

• Project management knowledge a plus.  

• Strong adaptability and capacity to work in a fast-paced environment with competing demands, organizational changes, and new responsibilities. 

• Perform all work in accordance with Healthy Alliance’s core competencies and values.   

This position involves sedentary work that primarily involves sitting/standing, use of typical office equipment such as a computer, laptop, and cell phone. May include light work that includes moving objects up to twenty (20) pounds independently or with assistance. 

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]

YOUR NEXT CAREER OPPORTUNITY IS AT HEALTHY ALLIANCE!

APPLY NOW!

EQUAL OPPORTUNITY EMPLOYER

Healthy Alliance is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected] 

PRIVACY REQUIREMENT

This job function involves potential access/interaction with protected health information. Position will be required to abide by company policies and procedures that support federal, state, and local HIPAA regulations. Any violations will be subject to company policy which includes disciplinary actions up to and including separation of employment. Healthy Alliance is an At-Will Employer

$73,000 – $83,000/year